Refunds and Exchanges
Call Toll Free 1-(888) 212-7611 or email to email@example.com or firstname.lastname@example.org to exchange or refund your full purchase price within 14 days of the transaction date (less shipping costs), assuming the item is in new, unworn condition. Please contact me prior to sending the item back and ask for a 'Returns Authorization number' (RA#).
1. For the (All merchandises are final sale. NO REFUND, NO EXCHANGE). For broken merchandise during transit by carriers, we provide free repair or exchange products, customers need to INFORM US WITHIN 7 DAYS FROM THE DAY RECEIVED the products, and have ours authorization for any return products, it is customers responsible the shipping fee of the return products. If customer returns the merchandise, it is not for quality problem, we will charge 25% restocking fee of returning merchandise amount from customer, it is customer responsible the shipping fee of the return products. Customer must email us to get a return authorization for any return before ship out the merchandise. Unauthorized returns will be refused. All authorization returns will receive our store credit.
2. All changes or cancellations must be informed us within 24 hours from the day the order was placed. NO EXCEPTION. Customers may dial 1-888-212-7611 and Email us at email@example.com or firstname.lastname@example.org
3. If your shipping address and billing address is different, you must to fill out a "Credit Card authorization form" to us, You don't need to do it again for your next order, if you use the same "Credit Card authorization form" information.
4. Business day delivery service (Monday - Friday).
5. We will send you a confirmation e-mail with your total.
6. It will be billed and shipped to the same address only.
7. International orders will be shipped by USPS.
8. Shipping & Handling charges for international orders vary by weight and destinations.
9. If you ordered "Out of Stock" items, we will exclude them from your order and you will not be charged for out of stock items.
10. If you choose Paypal payment method, we must follow your Paypal shipping address, it is not follow the your shipping address in our web site.